We support:
Pay-as-you-go card payments
Monthly invoicing for regular or enterprise usage
Invoices are normally issued monthly in arrears.
Quarterly billing can be arranged for enterprise clients.
Yes. PO numbers can be included on invoices.
Our base currency is USD.
For some regions we may invoice in GBP or EUR, using a standard FX rate at billing time.
Treatment of unused credits is clearly defined in your order form. By default, they do not expire without notice.
Completed verifications are generally non-refundable.
If there is a technical error, duplicate submission, or an issue on our side, we will either not bill the check or credit the next invoice.
Yes, but never without notice.
Your contracted pricing stays fixed during the contract term.
Any pricing change at renewal is communicated in advance.
Pay-as-you-go customers can stop using the platform at any time.
Enterprise/committed plans follow the notice period defined in your agreement.